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garage door repairs

Cables Replaced And Reset

cable off drumIf your cable is off the drum, wrapped around the shaft or your door is crooked STOP OPERATING THE DOOR NOW. Continued using can result in more costly repairs and damage to property or yourself.

Some of our Services – Door Openers, Keypads, Torsion Spring alignment or Replacement, garage door Tracks, broken springs, Rollers, Cables & Drums, hinges, Sensors and Weather Seals, Opener troubleshooting, Installation, Parts and repair, also Carport Build outs Garage Door Conversions.

At HABPRO Garage Doors, our goal is to help you the customer be as knowledgeable as possible about your garage door so you can make the best decision to meet your needs.

bearing plate We hope you will choose HABPRO Garage Doors. A cable or cables can come off of the cable drum (torsion spring doors) for a handful of different reasons. The first thing to BE AWARE OF is that cables are designed to hold the torque of the spring and the weight of the door and as such are under a dangerous load. With this in mind, we don’t recommend that you try to repair a cable problem yourself.

bearing plate Cables on a torsion spring type door attach to the bottom bracket located at the bottom left and right corners of the door and run from the bracket up to the cable drum.  When your door is in the closed position, your springs are fully wound with the maximum torque for your door and as the door opens the cable (when working properly) roll up around the cable drum. As the door opens, the tension from the springs dissipates with each revolution of the torsion bar. Once the door reaches the fully open position, approximately 1/2 to 1 full turn of tension is left on each spring.

Here are a list of reasons a cable or cables may be off the drum or wrapped around it improperly as shown in the picture:

  1. One or both of the cables are frayed.
  2. One of the bottom brackets has been sliced or cut by the door track and has caused it to peel and make one side of the door higher than the other and will cause the door to bind and the cable to come off the drum.
  3. The cable drums are held onto the torsion bar via 2 setscrews and one or both of the screws have worked themselves loose and caused the cable to come off the drum.
  4. The cable drum is cracked or broken and will no longer stay set in its proper position.
  5. The door was operated and closed on an object on one side or the other causing slack in one or both cables and the cables to come off or wrap around the drum and or shaft. NOTE: the door could have been closed on an object several days or weeks ago causing the cable to track on the drum wrong and now it has finally come completely off the drum.
  6. One of the end bearings located on the shaft next to the cable drum may have frozen or disintegrated causing slack in one cable.
  7. On a two car garage (1big door 2 bays) one of the springs may be broken causing inadequate tension to hold both cables taut especially in the open position.
  8. On a single garage door (1bay) the door usually only has one spring and if it’s worn and broken both cables will lose tension.

These are just a few of the many reasons why your cables may need to be reset or replaced. This is typically a job for the professional and can get very involved.

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Our Client Reviews

5.0 /5.0
Google logo Jamie H.

November 7, 2024

Used Habpro for a new garage door and had a great experience! Garage door was installed in a few hours and is very smooth and a lot quieter compared to the old door. We opted for the insulated door and highly recommend this option. The garage has stayed way cooler in the summer than it was previously.

Google logo Cynthia M.

October 16, 2024

I had a rotted panel on my 40-year old garage door. When I called Habpro, I spoke directly to the owner, texted him photos and measurements and he gave me a reasonable quote over the phone. Jared, the installer, was courteous and friendly. He finoshed the job in less than an hour. It is a perfect match. I wish I'd called sooner.

Google logo Irene G.

August 10, 2024

I contacted Habpro Garage Door Services as soon as my garage door jammed. Could not get into our house without going through the garage. Mr. Bill Farmer was at my house in almost less than 10 minutes after my call and he was beyond professional. We were very impressed by his professionalism and his ability to do the job. Would recommend his service to anyone who needs beyond adequate help.

Google logo Kay P.

June 18, 2024

My garage door top panel was broken and bent. I contacted 2 different garage door companies who quickly quoted a price to replace the entire garage door. I then contacted Habpro and I am so glad that I did! They requested that I send them pictures of my garage door and were able to give me a reasonable quote to repair the door. They explained what they intended to do and set an appointment for the next day. I was kept informed of my tech's arrival. Jared arrived on time and he was professional, courteous and knowledgeable. He fixed my garage door and added additional hardware to improve the structure of the door. The job was completed in about 30 minutes. I have already referred Habpro to my neighbor. This was a great experience!

Google logo David O.

July 10, 2024

It's great when you receive service from someone who is knowledgeable and skilled in their field. When I contacted Habpro, they were able to give me options on how best to address my issue. They came out, repaired the door expertly, and charged a reasonable fee. Two months later, I am still pleased! I recommend you that give them a call if you're having a problem with your garage door.

Google logo Jeanie S.

June 6, 2024

I have been using Habpro for many years and they are THE BEST! They are so knowledgeable, efficient, polite, reasonable and get the job done correctly! And, they come out very quickly and no job is too big or small for them. I highly recommend Habpro!

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Bill Farmer

Habpro Garage Doors

770-985-3355