fbpx
770-985-3355 Contact Us
11 Common Reasons Why Your Garage Door Has Come Off Track: Solutions and Insights Dacula, GA

11 Common Reasons Why Your Garage Door Has Come Off Track: Solutions and Insights

Why did my door come off track?

Did Your Overhead Door Come Off-Track?

There’s few experiences more frustrating than a garage door that won’t work correctly, especially when it comes off its track. This not only poses an inconvenience but can also be a safety hazard.

Understanding why your garage door has derailed can be the first step in preventing future issues. With over four decades of experience, Habpro Garage Doors is here to guide you through the 11 most common reasons your garage door has gone off track and how to address them.

1. Obstruction in the Door Track

Reason: It’s not uncommon for small objects or accumulated debris to obstruct the garage door track. Even something as small as a rock or a buildup of dirt can prevent the rollers from moving smoothly, leading to the door coming off its track.

Solution: Regular inspection and cleaning of the tracks can prevent this issue. Use a brush or a vacuum to remove debris and ensure the path is clear for the rollers to move freely.

2. Worn Out Rollers

Reason: Rollers can wear out or become damaged over time. When they do, they may not glide smoothly along the tracks, increasing the risk of the door coming off its track.

broken roller on off track garage door

Solution: Inspect the rollers periodically for signs of wear or damage. If they appear worn out or do not move freely, it’s time to replace them. Consider consulting with a professional to ensure the correct type of rollers is used for replacement.

3. Loose or Damaged Overhead Door Track

Reason: The tracks themselves can become loose or damaged due to vibrations from the door’s operation or from direct impact. A bent or misaligned track can lead the door to come off.

Solution: Regularly check the tracks for any signs of damage or misalignment. Tighten any loose bolts and brackets securing the track. If a section of the track is bent, it may be possible to gently hammer it back into place, but severe damage may require track replacement by a professional.

4. Improper Track Alignment

Reason: Proper alignment of the tracks is crucial. If the tracks are misaligned, the door cannot move smoothly and may derail.

Solution: Use a level to check the alignment of the tracks. Adjustments can be made by loosening the mounting brackets and realigning the tracks to ensure they’re parallel and level before retightening the brackets.

5. Faulty Operation of Garage Door

Reason: Misuse or incorrect operation of the garage door, whether manual or automatic, can lead to it coming off its track. This includes using excessive force or speed when operating the door.

Solution: Always handle the garage door gently, whether opening or closing it manually or ensuring the opener settings are correctly calibrated for smooth operation.

6. Age and Wear

Reason: Over time, the components of your garage door system can naturally wear out, leading to issues such as the door coming off its track.

Solution: Assess the overall condition of your garage door system regularly. Upgrading older components or investing in a new door system may be more cost-effective in the long run.

7. Broken or Weak Springs

Reason: The door’s extension springs or torsion springs balance its weight, allowing smooth operation. If these springs break or lose tension, the door can become unbalanced and come off its track.

broken torsion spring

Solution: Inspecting springs regularly for signs of wear or damage is crucial. Due to the high tension, spring replacement should always be performed by a professional for safety.

8. Cable Problems

Reason: The cables, working alongside the springs, can fray, snap, or come off their drum, leading to the door coming off its track.

Solution: Like springs, cables are under high tension and should be inspected and replaced by professionals to ensure the door is properly balanced and safe to operate.

9. Lack of Maintenance

Reason: Failing to perform regular maintenance can lead to various issues, including the door coming off its track. Maintenance helps identify and address minor issues before they become major problems.

Solution: Schedule regular maintenance checks with a garage door professional. Habpro Garage Doors offers comprehensive maintenance services to keep your door operating smoothly.

10. Impact Damage – Backed Car Into Garage Door

Reason: Accidental impacts, such as a car hitting the garage door, can bend or damage the tracks, leading to derailment.

Car knocked garage door off-track

Solution: To prevent impact damage, always ensure the path is clear before moving the door. If damage occurs, a professional assessment is necessary to determine if the track can be repaired or needs replacement.

11. Improper Overhead Door Installation

Reason: Depending on who or what company installed the door initially, it’s not that uncommon for us to see improperly and unbalanced garage door installations.

Solution: Have a certified garage door technician assess the installation and make repairs as needed to assure proper installation and functionality.

Final Words On Your Off-Track Garage Door

A garage door coming off its track can be a significant inconvenience and safety concern. By understanding these 11 common reasons and taking proactive steps towards maintenance and repair, you can ensure the longevity and safe operation of your garage door.

For expert assistance and professional service, Habpro Garage Doors is here to help. With our extensive experience and commitment to quality, we’re your trusted partner for all your garage door needs.

Posted on behalf of Habpro Garage Doors

Phone: 770-985-3355

Email:

Contact Us Today!

Tell us about your requirements, we'll be glad to help!

Are you needing an estimate?

Our Client Reviews

4.9 /5.0
Google logo Jared D.

April 10, 2024

Spring break! Not the fun vacation kind, but was in need of a garage door spring replacement. Bill and his team at Habpro provided outstanding service and communication when we needed it! Also a shout-out to Jared for his installation work...you know you're going to get quality work from a Jared...definitely don't settle for Jerrys or Joshes or Jerrods. Thank you Habpro for getting our garage doors back in business.

Google logo Anna Y.

April 10, 2024

Finally—a truly excellent company!! After many negative garage door repair experiences with other companies, I would not call anyone else than Habpro now.

Google logo Matt Z.

April 10, 2024

I couldn't be more impressed with the exceptional service provided by Habpro Garage Doors. From the moment I called to schedule an appointment to the completion of the job, they exhibited the utmost professionalism and courtesy. Not only did they swiftly address the issue with my garage door, but they also took the time to explain the repairs needed and answered all of my questions with patience and expertise. Their attention to detail and commitment to customer satisfaction truly sets them apart. If you're in need of reliable and courteous garage door repair services, look no further than Habpro. They've earned my highest recommendation.

Google logo Bob J.

April 9, 2024

Bill responded with in 30 minutes of me asking him to see if he could fix a sagging overlayed 16x7 garage door. 6 other garage door companies all said I need a new overlay door. Approximately $6 thousand dollars. Bill look at photos I sent him and had one of his guys Chuck there the next morning. Fixed the door for less than 3% of what the other guys wanted. He’ll get my business when I need that new door. Honest and great people! No joke!!

Google logo Victoria

April 8, 2024

Bill and his team were professional and on time. Bill took the time (answered my call on Easter!) to explain the process and price before coming out. Garage door is working again and we are so appreciative!

Google logo Aretha P.

March 17, 2024

When my garage door stopped working, I called Habpro. After asking me a few questions, the company representative suggested that I might be able to fix the problem myself. He then patiently walked me through the process of adjusting the garage door sensors. Despite my insistence on paying him for his time, knowledge, and patience, he refused any compensation. I have received services from many companies; this was the first time compensation was not expected. My garage door is working properly and my faith in the kindness of people is just a bit stronger.

Read more reviews
Skip footer

Contact Us

Bill Farmer

Habpro Garage Doors

770-985-3355